Skip to content

Customer Guide

Customer Portal user guide — submitting bookings, viewing quotes, tracking shipments.

The Customer Guide is for everyone who uses the Customer Portal to interact with JATT Logistics: requesting bookings, comparing quotes, tracking shipments, and managing your account.

  • Getting started — Activating your account from the invite link and signing in.
  • Booking widget — How to submit a booking via the embedded widget on a JATT-partner site.
  • Viewing quotes — Comparing service-level prices and approving the one you want.
  • Tracking shipments — Looking up the live status of any consignment.
  • Account & settings — Notification preferences, password reset, contact details.

If you’ve just received an invite link, start with Getting started.