Getting started

You received an invite

When JATT Logistics sets up your account, your administrator sends you a one-time invite link by email. The email subject is “Welcome to JATT Portals — set your password” and the body includes a button or link that opens the activation page.

The link is good for 7 days. If yours has expired, ask your account contact to re-send it.

Set your password

1. Click the link in the invite email.
2. You’ll land on the Set your password page.
3. Choose a password (minimum 8 characters; mix in numbers and symbols for security).
4. Confirm the password.
5. Click Set Password.

You’re now signed up. The page redirects to the login screen with a “Password set. Please sign in.” confirmation.

Sign in

1. Open the portal URL.
2. Enter your email and the password you just set.
3. Click Login.

You land on the Customer Portal Dashboard.

The layout

• Topbar — JATT brand on the left; help (?) and your avatar on the right. Click the ? to open in-portal help for the page you’re on.
• Sidebar — Dashboard, Bookings, Quotes, Tracking, Account.
• Main area — the current page.

What’s next

• Submit a booking via the widget — the embedded widget on a JATT-partner site is the fastest path to a quote.
• Viewing quotes — compare service levels side-by-side.
• Tracking shipments — see live status of any consignment.